How to Choose the Right Moment to Report Property Damage Before Cleaning or Repairing

Most Irish homeowners only read their insurance policy when something goes wrong. Unfortunately, this usually means they discover key exclusions and conditions at the worst possible moment. Understanding the details of your home insurance policy in advance can prevent disputes and ensure that you know what to expect when filing a claim. Commonly Misunderstood Policy Terms 1. Gradual Damage Exclusions Irish home insurance policies rarely cover issues that develop slowly over time. This includes long-term roof leaks, slow plumbing leaks, dampness, mould, and rot. Insurers frequently reject these claims because they consider them maintenance issues rather than sudden events. 2. Maintenance Requirements Most policies require homeowners to keep the property in good condition. If damage is linked to neglect, insurers may reduce or decline the claim. Examples include worn flashing, loose tiles, deteriorated pipes, or blocked gutters. 3. Confusion About Trace and Access Many homeowners assume their insurer will pay to locate the source of a leak. Some policies include this benefit, but others offer limited cover or none at all. Understanding whether trace and access is included is important, as identifying the source of a leak can be more expensive than repairing it. Why Claims Get Declined  1. Insufficient evidence Lack of photos, videos, or proof of sudden damage can lead to disputes with insurers. 2. Repairs performed too early Fixing damage before reporting the claim removes crucial evidence and can weaken your case. 3. Misinterpreting what the policy covers For example, roof damage is not automatically considered storm damage. Insurers often require proof of strong winds in the area and evidence that the damage occurred during the storm. How to Prepare Before Filing a Claim 1. Review your policy regularly A yearly review can help you stay informed about your coverage and any changes the insurer may have made. 2. Know the difference between sudden damage and gradual deterioration Sudden damage is typically covered, while gradual deterioration is generally excluded. 3. Keep maintenance records Photos, invoices, and receipts can protect you if the insurer questions the condition of the property before the incident. 4. Document damage immediately High-quality evidence is essential when dealing with insurance companies. Understanding your policy before you file a claim can save time, stress, and unnecessary costs. When you know what is covered and what is excluded, you are better prepared to take action after an incident. If you want help interpreting your policy or handling a claim, Property Damage Loss Assessors can provide professional support from start to finish. Call James today to discuss the damage to your property and get expert guidance for your situation.

Storms and high winds are becoming increasingly common across Ireland, especially during the winter months. These events often lead to property damage that ranges from minor roof issues to major structural problems. Understanding how storm damage occurs and how to respond correctly is essential for any homeowner. Making the right decisions early on can prevent unnecessary repair costs and improve the outcome of an insurance claim. Common Types of Storm Damage in Ireland 1. Roof Damage The roof is one of the most vulnerable parts of a home during strong winds. Tiles can become loose or fall off entirely, leaving gaps that allow rainwater to enter the property. Even a single missing tile can cause significant internal water damage. 2. Damage from Falling Trees or Branches During storms, heavy branches or entire trees can fall onto roofs, sheds, cars, or fences. Even if the tree comes from a neighbour’s garden, the affected homeowner typically files the claim. 3. Chimney and Masonry Problems High winds often affect older brickwork. Chimney pots, flues, and masonry can shift or crack, which may lead to structural concerns or water ingress. 4. Water Penetration from Wind-Driven Rain Strong winds push rainwater into places where it would not normally reach, such as under flashings, through vents, or into roof edges. This can cause stained ceilings, damp walls, mould growth, and damaged plaster. What To Do After a Storm 1. Assess the damage safely The first priority is safety. Avoid climbing onto the roof. Instead, inspect the property from the ground or use a phone camera with zoom. 2. Document the condition of the property Take detailed photos and videos of missing tiles, broken gutters, fallen branches, cracks, and interior water damage. High-quality documentation helps strengthen an insurance claim. 3. Make temporary protective measures Cover open areas with tarps or strong plastic sheets to prevent more rain from entering the home. Insurers expect you to limit additional damage, but they also expect you to avoid permanent repairs until the inspection is completed. 4. Notify the insurer quickly Reporting storm damage promptly is important. Delays can lead insurers to argue that the damage might be due to poor maintenance instead of the storm.  Frequent Causes of Claim Reductions Insurers sometimes reduce or decline storm-related claims for reasons such as poor maintenance, insufficient evidence, or pre-existing damage. For example, if gutters were already blocked or roof tiles were already loose, insurers may argue that the damage was not caused solely by the storm. Storm and wind damage may be unavoidable, but losing out on a valid insurance claim does not have to be. Proper documentation, prompt reporting, and expert support can help you secure a fair outcome. If you need assistance with a storm damage claim or want a professional assessment, Property Damage Loss Assessors can help you navigate the process. Call James today to discuss your storm damage and get reliable guidance for your claim.